Returns & Exchanges
At Komodo Reptile Products, we want you to be completely satisfied with your reptile-inspired fashion. If your order doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Ensure all garments are in their original condition with tags attached, and place them securely in the original shipping bag or a similar protective mailer.
- 3.Attach the Shipping Label
Download and print the prepaid return shipping label provided by our portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Take your package to any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.